Privacy policy

How the agency collects, uses and protects personal information.

Last updated: June 20, 2026.

This template must be adapted to the company's country of registration, actual data-processing activities and advertising systems in use.

1. Who is responsible for your data

The data controller is REPLACE WITH YOUR LEGAL COMPANY NAME, trading as Neon Circuit Desk. Contact: [email protected].

2. Information we may collect

We may collect your name, phone number, email address, trip and guest details, enquiry history, order information and technical data about your use of the website. Full payment-card details should not be stored on this website.

3. How we use information

to respond to enquiries and identify suitable tickets;
to arrange and fulfil an order;
to provide post-purchase support;
to prevent fraud and comply with legal obligations;
to perform analytics or advertising only where the required consent or other lawful basis exists.

4. Sharing information

Information may be shared with ticket suppliers, payment providers, hosting providers, communications services and public authorities when necessary to fulfil an order or comply with law.

5. Retention

Information is retained only for as long as necessary for the relevant processing purpose, accounting duties, dispute resolution and legal compliance.

6. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or objection. Send requests to [email protected].

7. Security

We use organisational and technical measures to protect information. No internet transmission is guaranteed to be completely secure, so do not send sensitive payment details by ordinary email.

8. Changes to this policy

The current version will be published on this page together with the latest update date.